Deleting your account

To delete your account, open the app, tap your profile, and tap Delete account.

If you cannot open the app, send us an email to help@everground.app. We will delete your account and all associated data within 30 days.

We will notify you when your account has been deleted.

If you have an Everground subscription

Cancel your subscription in the store before you delete your account. We cannot cancel it for you, and the store continues to charge you after the deletion. You keep your subscription until the end of the period that you paid for.

• Google Play: open the Play Store app, tap your profile icon, tap Payments and subscriptions, tap Subscriptions, and cancel the Everground subscription.
• App Store: open Settings on your iPhone or iPad, tap your name, tap Subscriptions, and cancel the Everground subscription.